Monday, November 16, 2009

Forget about “Code Lockdown” Already Etsy?

Hey Etsy! It’s the start of the holiday retail season, and you can STOP with the daily announcments, tweaks, changes, buttons here buttons there and STOP STOP STOP everything until January 1st.


You should have done all your changes, tweaks and site "improvements" in August, NOT IN THE SECOND WEEK OF NOVEMBER!

What the hell are you thinking?


Do sellers a favor and go on an extended vacation for 6-8 weeks, we’ll maybe (and that’s a big maybe) see you next year.

24 Comments:

Laura said...

The sad thing is don't we all expect it now? You know the year round tinkering that ends up happening round the clock in November and December. Which rather than helping 99% of the time actually hinders.

I don't even know or understand what the hell they are tinkering anymore? But surely it gets to a point with anything, if the continued patch ups and mending doesn't help (we are out of the beta stage?! Or did we never leave it) then there is something majorly wrong.

Of course we all know what the issue is, they are continually blind to it.

The Funny One said...

And if you're following the Bug Reports (because Etsy sure isn't) sellers are doing constant work-arounds because the site is so buggy. Reports of timeouts in the shopping cart are a daily occurence.
"Code lockdown" was touted by Etsy to "keep the site stable" but the site is more unstable than ever. Not only that, this is the THIRD YEAR THAT ETSY HAS PULLED THIS ON SELLERS during the holiday selling weeks, making it impossible to sell.

Indigo said...

It seems like the only buyers are other Etsy sellers anyway. They cannibalize the site, just passing around the same $15 (average Etsy item price) to other sellers. Kiss ass in the forums, to make sales...meh.

I am after bigger fish.

grumpy said...

I keep sending convos 2-3 times each because the site keeps freezing up and then I can't tell if the convo actually went through.

Thanks for helping me look SUPER professional, Etsy! Really, it's greatly appreciated.

Max said...

I tried to purchase some art there yesterday, but twice the shopping cart wouldn't load right.

Oh well. I sent the sellers messages but never heard back. But then, the bugs say that the conversations aren't going through either.

No wonder there's so many non paying buyers. I'm one now. Thanks Etsy.

onagainoffagain said...

Actually, it's like 4 years. The v2 switchover was in November of 2006, and come to think of it I haven't seen it this buggy since then.

FrustatedEtsyShopper said...

I bought a few things this morning and it took me literally 40 minutes to go through the checkout process. I've bought dozens of things on Etsy before and I know how to use the site but the site kept malfunctioning at the checkout stage. It was a total mess. I didn't even bother trying to add the items it kept dropping from the checkout page, I just Googled the sellers to find their websites and purchased items that way.

Going Postal said...

ETSY - forget about the stupid Storque. Get your priorities straight. Your shopping cart is broken. FIX IT

The Dangerous Mezzo said...

I've been popping into the Fora over the past few days, and noticing all the complaints about buggy, timing-out shopping carts, and I've been so thankful that I no longer sell there.

Every year, they manage to fuck up Christmas. Every single year.

Violets new Vintage said...

I had problems with a buyer who couldn't pay and then the convos were not working so we couldn't communicate....scary. I checked in today to see if it is safe to do business and here is just one thread I saw. Problems all weekend and continuing today:

http://www.etsy.com/forums_thread.php?thread_id=6348608

plus the entire site was extremely slooow..glad I decided in Sept to decrease my activity on Etsy this holiday season. Keeping my off line customers happy and a few regulars on Etsy is so much easier and less stressful.

Eveline said...

What now? And why always as the holidays are approaching?

NotAgain said...

It defies sanity. Unprofessional twits and twats; put the Etsy employees out in the streets where you found them and hire some people who know what the fuck they are doing.

antimonkeybuttpowder said...

Just sing a happy little holiday song and move on.

....tards and twatnuts programming by an open fire, know nothings nipping at your sales. shopping carts timing out here and there, everywhere....
merry chistmas sellers, to youuuuuu!

Morrigan said...

I'd *headdesk* this, but it's not like anyone who's been around Etsy for a while is surprised or anything.

HopefulNoMore said...

I am so with NotAgain on getting rid of the cretins and hiring some folks who actually know what they are doing and are willing to WORK..even on weekends (godforbid).

Too much fun and games makes a site sink to the bottom of the pile of doodoo...I've been around Etsy since early '06, and it has simply gotten worse and worse by the day.

Shouldn't it be the other way around after all this time?

To repeat...get rid of the 20something twits and hire some people who will actually help the site...but once again, I realize I'm talking to the brick wall!

Why, oh why do I keep hoping something will change? Talk about a character flaw....

Max said...

Indigo said...

It seems like the only buyers are other Etsy sellers anyway. They cannibalize the site, just passing around the same $15 (average Etsy item price) to other sellers.

LMAO! That's so true. Too bad there's not a "where's George" type of tracking system to track that same $15 across the Etsy system. They've probably raked in a million dollars in fees on that same $15.

Danielle said...

I'm leaving Etsy!

Today I signed up for a Zibbet account and I'll probably get an account on another venue, but I'm just so happy *tears up a little*

I'm just so sick of all this stuff. There are so many bugs on Etsy, Admin is evil (HM drives me nuts!), and they just keep screwing with us. I'm tempted to post a really blunt, ranting thread in the forums as my last hurrah.

*rubs hands together furtively*

The Funny One said...

And just guess how lisajune is going about fixing the timing out Shopping Cart issue:
http://www.etsy.com/forums_thread.php?thread_id=6350374

YOU and the CUSTOMERS have to send the details of your problems to her, and MAYBE she'll actually BELIEVE IT (after dozens of the same bug reports) and MAYBE report it to the techs. IF she's in the mood to walk down the hall and chit chat about it.

If not, tough luck sellers and customers!

OK, report the bug in Bug Reports, send upteen emails to whoever, then report more bugs, then wait 3 weeks for Etsy to notice, then send more emails, you know the routine sellers! It's a game of hit or miss and sellers LOSE!

kyuuketsuki said...

But, Funny One, lisajune is sooooo proactive!

The cupcakes are falling over themselves to praise the wonderful Etsy Admin in that thread - it isn't worth reading even the OP.

Make Way for Deliciousness said...

What on earth is the point of the Bugs board on the forum if the Etsy staff don't read it or, more importantly, believe the bug reports being made?

fisher said...

Come on!

For Etsy, that would be like saying they were going to quit masterbating. The "tinkering" will never end.

Carol B said...

yeah, but fix the convo and paypal interface bugs RIGHT NOW PLEASE

Glasstastic Treasures said...

wth is code lockdown? is this what's causing the time out errors?

Gotta love it.

The Righteous One said...

glasstastic, code lockdown was what Etsy said they would do this holiday season, it means not changing the coding of the site. But they've been tweaking GG buttons and god knows what else. They always always have issues during the holidays and leaving the code alone was supposed to prevent that this year. Keywords "supposed to"