Saturday, October 30, 2010

Etsy search and categories limited to 50,000

Do you feel that? You’re getting screwed. I know I know, Etsy’s little limp noodle doesn’t make much of an impact, but your wallet sure does feel it.

Etsy made “minor adjustments” to the search pagination resulting in a return of only 50,000 results when a buyer searches for something. The reasoning:

“our data has shown that purchases drop to .000001% on item listings beyond position 50,000 for a given search”

Yeah, so why help those items sell? They’ll just keep pimping out the constant renewers
Cuz guess what, the results get returned by – recently listed date! (and check out the latest weather report - the backlog of unsold items keeps growing by hundreds of thousands)

To quote an Etsian: “This does nothing to help sellers or buyers find items they may be looking for. This does everything to line Etsy's pockets with more renewal fees, your motivation is so transparent Etsy.”

Oh yeah, and it affects browsing categories, too. So if you haven’t renewed in the last 2 to 4 weeks, your item isn’t being returned in the category when a shopper is browsing. Didn’t you pay for 4 months?

“Only 3% of the items listed in jewellery are now accessible when browsing.
That's a staggering $324,019.60 spent on listing fees for items that are inaccessible. When sorting by price, you can not browse items between $4.49-$139.”

And that thread – more than 1100 posts and no admin response. Surprised?

So rather than updating the hardware, Etsy is simply screwing all of you to get you to pay more to be seen.

Oh this is going to be a GREAT holiday shopping season!

Saturday, November 7, 2009

#etsyfail

The response to the issues regarding refunds on cancelled sales is still getting the same cut and paste response from Etsy admin. We've seen this before, where Etsy puts up their brick wall and refuses to acknowledge their customers - until they raise a big enough stink.

Well, the stink is going to Twitter (the quoted tweet has one "please" cut for Twitter length requirements):

#etsyfail Please RT Etsy re-think the non-refundable sales fees on returns! http://bit.ly/1gfJOD doubledippingetsy http://bit.ly/3K2lyp


Let's make Etsy rethink their accusatory unfairness and let us pull our pants up for a change.