Well, it seems Etsy is on a roll with implementing some positive changes.
Though some may see a few things to still argue about, such as the fact that the news alert wasn't emailed to every member, Chad, the new CTO (Chief Technology Officer) wrote a Storque article that has had us oohing and ahhing at his professionalism. After all, he has actually come out and said what we've all been thinking:
"search on Etsy is not working well in overall performance and speed."And was that a hint of how they plan on fixing it?
"The existing search has been built and hacked on since the beginning of Etsy's existence, so it is an ingrained system that can't be ripped out and replaced overnight without potentially significant disruption. To mitigate the current performance issues, I pushed through an order for a batch of new hardware that we will be putting in place that should increase performance soon."
"To me, intellectual honesty is about admitting when something is not working so you can work together to figure out how to fix it."Etsy is trying to be a real boy! And it doesn't stop there...I was expecting to come on here and rant how, once again, an important notice about site maintenance only went out to the opt-in crowd...but wait, what is this when I log in to Etsy...a notice! Though something like this should be emailed to every member, especially since someone has reported not seeing it when they log in via 'Your Etsy', this is definitely a forward movement.
"it is impossible to know everything, so when you need to learn about something, learn from the best"
Could it really be that Etsy has put on their professional, big-boy pants and is learning about communication and admitting that they have to actually provide something?
We hope... Etsy, you're on a roll. One step at a time. We know Rome wasn't built in a day, and the mess that Etsy is won't be fixed in a day. But boy are we glad you're trying! Keep us posted will ya!