Tuesday, November 10, 2009

Let's Find the Admin Redux

A little over a year ago we published a list of admin accounts, including those of known spouses and parents. At that time, there were 23 admin with 34 shops between them, and admin held at least 95 usernames. Since that time, at least 14 admin have left Etsy, and many many more have been hired, with admin now holding more than 125 usernames (142 counting alumni) - some having more than one shop that is currently active.

The past year has seen the introduction of titles (CEO, CCO, VP of Product Management, etc) and new department structures. What the past year hasn't seen is better disclosure of admin accounts. There are at least 10 accounts previously said to be admin that have no profile information by which to identify them. They appear to be mainly test accounts, and are possible former admin (in addition to the aforementioned 14), as they are primarily engineers. There are 11 engineers listed on the About page (and one support member) who have no accounts or information attributed to them at all. In total, there are more than 22 engineers working at Etsy. TWENTY-FUCKING-TWO (including one dog...go figure), not counting the unmarked profiles just mentioned and not counting the CTO Chad, and yet the site runs so horribly and they had to postpone an update because the wife of one engineer was having a baby. WTF?

By the way, the About page does not include the new SEO consultant and the EtsyHacks guy, the two most recent hires we're aware of. The about page itself is horribly uninformative.

We've fully updated the admin listing post, now including links to the About articles in the Storque when available, and we'll continue to update the post as admin come and go. We're maintaining the original post in order to ensure that any information we put out there is current, and we're noting the most recent date when that information was altered.

You can always find the list by using the link on the left sidebar.

13 Comments:

Meaghan said...

More importantly, do all of their Etsy admin accounts follow Etsy's new Dos & Don'ts? I'm confident that some industrious grump (like myself, but I can't at the moment) could go through and flag a number of those accounts for TOS violations. I wonder what that would look like on their end. Oh wait - no customer service department.

grumpy said...

Jesus, WTF are all those engineers DOING all day long? Clearly not working on useful things like batch price editing or some fucking coupon codes already.

No, really, what do they DO all day? I mean, if there was some indication that Etsy 2.0 was on the way I'd buy that they need 22 people working on programming it, but there's no indication Etsy plans to do, well, much of anything.

Trying to sell said...

Conflict of interest selling on the site you work for? I would say a big "yes"! I understand having a few "fake" accounts for testing purposes, but to actually sell your own stuff........it's just not right!

wannaknow said...

All I want to know is...

why is it illegal for every other company on the planet, but not Etsy?

Or if not illegal, it certainly is shady. Don't they care how this looks?

The Funny One said...

This is fun! I get to add to my list of never-by-from-them, get to see (oh boy) the birthplace of the distinct (and shopper turn-off) Etsy style (get out your glue stick!) and get to see what INSIDER INFO ON WHAT SELLS BEST AND MAKES MONEY on Etsy is used by EMPLOYEES OF THE SITE to sell their OWN GOODS AND MAKE MONEY on their insider knowledge.

As Etsy has taught us all, it isn't what you make, it's WHO YOU KNOW.

And this is a company that just extended their D&D's (applies to sellers only, oh yeah) and increased penalties they will exact on sellers with great glee in weeks to come!

Make Way for Deliciousness said...

I know that on a certain large online auction site employees have to clearly state on all listings that they're an employee and contact sellers before they buy informing them of the same. Is that honestly not a requirement on Etsy?

HOWDY said...

Like the man said: "It's not what you do, it's who you know."

embracing the D&Ds said...

Do not buy from?

No, no! Buy and return, buy and return...

NotGoingToBeFooled said...

Don't know if you mentioned this last year or not, but don't you find it a little coincidental some of the founding members and loads of founding sellers/admin were canned at the same time as the influx of investors?!

Also, in regards to the engineers, don't let the lack of site fixes fool you. They are up to something. I know for a fact they are smarter than they want you to believe.

Oh, and grumpy, we are on v2. Watch and wait for v3 and don't be surprised if it is a complete turnaround from the original and existing Etsy. All signs point to it like a inhouse checkout and shipping system. Plus, look at some of the new rules for what they are.

Shew! Sorry for the long post but when a rant comes....

foxaz said...

they need 22 engineers to put a big orange gift guide button on my shop pages. Ugh.

RRobin said...

The technological ineptitude endemic to the site makes one wonder: Are those 22 so-called engineers REAL engineers or ETSY-branded engineers -- that is, as ersatz as everything else endorsed by Etsy?

RRobin said...

And I wonder which Etsy staffer has the job of drawing those insipid illustrations that appear on the front page, were recently added to the sign-in page, and were part of the late-but-not-lamented orange Gift Guide button.

It is mind-boggling to think that someone old enough to legally hold down a fulltime job actually gets paid to think up and draw that stuff, and that other so-called grownups actually approve it and make it part of what is supposed to be a professional art operation. The graphics seem better suited to a preschool site, but even preschool teachers have better things to do all than draw that stuff.

Or perhaps some Etsy staffer comes to work and says, "Look what my kid drew in preschool yesterday! Let's use it on the site!" And the other idiots there actually agree to upload it.

StealThisSite said...

Until I became just too=too bored, I looked at some of these admin shops. You would think, since none of those with items for sale seem to have had any customers, that they would HAVE SOME FUCKING EMPATHY for people who are trying to sell their stuff.
Nope, and no talent there either. Just crap, crap, and more crap.
What do they think they are a MOVEMENT? Like, picking people up on the street to work at Etsy? You are not Harvey, you are not Abbie, you are loser pity "employees" from what your shops look like, Etsy.