I have an Etsy bitch. Today I learned through a customer that Etsy has disabled my account. I have not received one word of notification as to why my account has become deactivated. I have no non-delivery disputes that are open. Nothing. I emailed Etsy only to find out that my account was deactivated because of my affiliation (meaning she helped me set up my store) with another Etsy member who had a personal falling out with Etsy. Now, what right does Etsy have to terminate my account privileges without my knowledge because I had gotten help from a family friend who no longer has a relationship with Etsy?Sadly, we are seeing this more and more.
They seem to be shutting down sellers with a history of asking questions and not offering reasons why they were shut down with a uninformative form letter, if anything. Every week we hear of another one. Voices that called out for Etsy to straighten up and behave like a company and not a clique of vengeful children are vanishing faster and faster. Now they are dipping into the "friends of our enemies" level to close down.
Shade Jewelry is gone now after a unreasonable buyer organized against him, Etsy went to far as to even delete his "Quit your day job" feature. Verybigjen was shut down last month, and she still has no idea why it was done last we heard. Are they trying to polish the turd for investors by cutting off dissenters and try to repair their quickly tarnishing image with reviewers and the press? We don't know.
If they wanted to repair any damage done to their name they could start by oh... fixing all those bugs, making improvements, getting an actual customer service team and phone numbers and be proactive by listening to and giving sellers tools that other competitors now excel at and not being forward and communicating all the recent site issues (remember those sincere sounding promises to communicate better? We knew it wouldn't stick for even a week). They could, but they won't. This is Etsy. We've screaming till we are blue in the face for over a year now, and they are dead set in thier arrogant ways.
Hell at this point we'd be pretty happy with them just not being asshats for a couple days. But we know that won't happen either.
(If you've been shut down without cause, reason or explaination - write and tell us! Provide the address of your new store and we'll link you in a future story listing all the recent closures.)