In this continuing series, we bring you a review of alternative selling venues, website hosting services, shopping carts, and basically anything else that you can use to sell your lovely handcrafted goods.Next up - DaWanda!
Tagline: Products with love
Company Information: DaWanda means “one of a kind” in African according to the site, which just celebrated its 2nd birthday. They boast 25,000 sellers, 200,000 buyers, and 400,000 items in over 400 categories. They recently completely revamped their category scheme based on user input. They have 2 founders plus 12 current co-workers. The site also exists in German and French, with the English version in the UK being the baby of the bunch.
Storefront: Much like Etsy, one shop among many in the venue, with your own web address, policies, favorites, etc.
Cost: No cost to list or setup, 5% commission of sale price (does not include shipping)
As of July 2008:
We guarantee that we will inform you about such fees at least 4 weeks in advance and that you can decide wether you are willing to pay such fees or not. You can thus test DaWanda without any risk until at least January 01, 2009.
When a user buys something from you, (s)he needs to settle the payment within 7 days after the purchase date. When your commission fee reaches a certain amount i.e €5, we will start sending you monthly invoices. We will send you an invoice 14 days prior to charging you commission. Comission will be charged on the 15th of the following month after an item has been sold. You have thus time to check our invoice and to notify us prior if anything is wrong. We will send you a corrected invoice before collecting the money.
Features: Timed vacation mode, organize your pinboards (favorites), participate in site wide promotions like the Advent calendar. Bulk deactivate, international venue, confirm sales so you can deny a buyer, pick your own colors to identify the item in their color picker shopping tool, basic stats, individual shop categories as well as site-wide categories, unlimited listing life, 4 images per listing.
Payment: In Euros.
Payment methods vary from seller to seller, bank transfers are one of the most common methods of payment across Europe however please be aware that sellers in certain countries (i.e. US, Thailand etc) cannot work with bank transfers and usually accept payments via PayPal. Please check carefully the accepted payment methods as described in the sellers’ shops
Community: There is a forum and a blog
Customer Service: Phone number, email, feedback form - all linked from the bottom of the pages.
Items that can be sold: Anything handmade, customized, tailored, unique. There IS a flagging system in place. You must be over the age of 18. Vintage items must apply for approval prior to listing (20 years or older is verified).
General Impressions: The pages tend to be a bit cluttered, lots of different links to click to do things, and they’re a bit redundant. This is a great alternative for UK sellers or those who want to list in languages other than English to gain customers.