Thursday, August 7, 2008

Quotables: Ponderables

Summarized nicely

You have to wonder why a site that has actually left the definition of handmade behind, and works constantly to shine its headlights on trends, throw-away and poorly made products and encourages sellers to underprice would be able to come up with a wide-appeal advertising campaign. They needed to bring in a PR consultant 2 years ago. Advertising on and off the site hasn't changed or increased to meet the needs of hundreds of thousands of sellers, and the thousands that are added each month.


Moving
The further etsy moves away from helping the individual artist, the less hope there is that they will start doing the right thing for this site and it's reputation.


Success is so 80's
there's not many businesses that don't want to become huge and successful. maybe etsy is one of those i don't know.


Alchemy
When I really want to make myself good and mad dog-angry, I just browse a little bit through all of the amazing oppertunities available in Alchemy and then I decide to go walk barefoot in glass shards instead.


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10 Comments:

sherry said...

I'm tired of feeling sad about a place I once loved. I want to sell my jewelry in a place that is "all things handmade". A place where I am surrounded by artists and craftspeople that represent the best.

I want a customer service department that gives you a ticket when you have a concern, a voice on the phone or live chat. A place that gives the same answers, even if they are from different staff.

I don't want shops calling themselves cooperatives, when in reality they have a shop owner and a multitude of employees.

I want to be respected as a seller and a business woman.

I don't want to learn how to make cookies or sew a hamock at the expense of a few well placed ads.

I want the administration of etsy to speak with one voice. I don't want the TOU to say your products must be made by you in one paragraph, and then an admin saying that "we don't want to tell you how to run your shops".

I don't want to be thanked for making a list of our concerns , which were also done in a survey in April. And, then have that list be thrown away.

None of these things require IT experience. They require common sense, business savvy, but most of all a belief that the customers you have, the sellers are worth keeping.

The Kinky One said...

Beautifully said Sherry.

sherry said...

Kinky, thanks for providing a place to say it. I used to try to do it on the fora, now my threads get locked.

The Funny One said...

Thank you for highlighting the fact that promos and tools for sellers really haven't changed or grown with the site. When you start reading complaints every week that the showcases are sold out, the treasury list is full, Etsy never let sellers know about the last round of co-op ads----------that's a site where capacity has spilled into the absurd.

While Etsy sits on its hands and does nothing. They really have turned their backs on sellers, completely.

Elitism = Etsy only serves a tiny slice of sellers with their tiny tools and they like it that way.

Anonymous said...

thank once again Sherry for being the voice of reason.

it's sad to see etsy's potential spiral slowly down the drain.

Grace said...

LOL at their "tiny tools"!

'nuff said ;-P

marie said...

sherry that was well said, and I'm sure many sellers feel the same way...but the day any of those things happen will be like the day Little Richard stops wearing sequins. I don't see it happening anytime soon, Etsy just doesn't give a damn. They do everything 1/3 assed- not even 1/2 assed.

Simone said...

*applauds Sherry*

Andy Mathis said...

Well said.

Unfortunately, I don't see how a site can represent the best artists and craftspeople without being juried.

and sadly, I think everything anyone suggests will continue to fall on deaf ears, as long as there are news sellers signing up, eating cupcakes, drinking kool-aid, and making hammocks.

What Etsy sellers need to be successful is different than what Etsy is providing. Tools that make Etsy successful, by selling the dream, "quit your day job, sell handmade, supplies, and flea market finds" is what is offered.

No one wants to quit making jewelry to run a website, but there is software out there that would do just that- a juried jewelry site.

I posted a link on my biz forum for software, that allows a "mall" to list items from different vendors and accept different paypal accounts.

Art Helping Animals is using it. It isn't great in it's look, but it's functional. The design might be able to be tweaked.

just bitchy said...

Andy Mathis said...

(snip)

What Etsy sellers need to be successful is different than what Etsy is providing. Tools that make Etsy successful, by selling the dream, "quit your day job, sell handmade, supplies, and flea market finds" is what is offered.

(snip)

I posted a link on my biz forum for software, that allows a "mall" to list items from different vendors and accept different paypal accounts.

Art Helping Animals is using it. It isn't great in it's look, but it's functional. The design might be able to be tweaked.
-----------------------

I agree.

I don't know where your biz forum is located so would you mind sharing the company link. I looked at your page source (quickly) and couldn't find any company information for the host that allows multiple sellers.

Or perhaps the Bitches could put a link up.

Thanks.