Please Etsy, get a clue.
Storque article: "Dear Sellers,
Did you realize that the way you communicate with your customers can actually promote repeat business?"
Seller Comment: Um, is this a joke? You actually have the balls to lecture sellers about communication skills when Etsy expects its users to get critical information by digging through the forums and sifting the Storque guano? Not to mention all the crap that's been going down in the forums this week? This is why I'm moving to my own site, I don't have the time or the patience to deal with Etsy's hypocrisy anymore."