Ahh, you smell that? That's dissatisfaction, and the Etsy forums are full of it regarding the new Sales Tax feature being rolled out. In fact, some just can't take the nonsense anymore:
First, I would like to say that I never rant in the forums. This issue, coupled with several other changes recently implemented at Etsy, have brought me to a tipping point.
Quoting: ericds says:
"The new Checkout, which will require payment before an item is marked as sold, is one of the most requested features and we think it will dramatically improve the experience for buyers and sellers.
We didn't want to delay the release of the new Checkout until we had released the perfect sales tax tool, which could take a long time.
We decided to start simple and will improve the sales tax feature over time."
Etsy is based in NY State and they are unable to appreciate the somewhat ridiculous tax rate situation sellers have here?! I truly do not understand this at all.
Are you serious when you say "until we had released the perfect sales tax tool, which could take a long time."?!?! Do you have any idea how much trouble this IMperfect sales tax tool is going to cause? It is absolutely 100% useless to me as a seller in NY State. And you are acting like this is news?!
In order for me to collect the correct amount of sales tax I have to plug a buyer's address into the state sales tax online calculator. It is literally done by address - not county or zip code - in some places. Right now I have to refund the whole purchase thru PayPal, re-invoice the buyer with the tax added, and ask them to pay again. It
sucks. There is no way around it until someone writes the magical code for figuring out how to charge NYS taxes by address. Oh, wait... almost every other online retailer does!! My bad!!
All I keep hearing is "the new checkout will require payment before an item is marked as sold". Blah blah blah. Do not placate me with something that should have been done ages ago in order for me to swallow the bitter pill of indescribably poor sales tax collection implementation.
Update: Checkout rollout has been pulled back to address the sales tax issues - bitching does help!