Content team = sucks hard + fail

The Etsy content team is doing their job - harrassing sellers about prices. Wait...what? Yes, you heard me. The dumbasses at Etsy (particularly Claire according to one forum thread) are sending out notices about sellers needing to lower their prices or have their products removed. Meanwhile the flagging system is backed up to god-knows-where. This is coming after protest price increases regarding the CPSIA.

We were scooped on this by Eclipse on her blog, and she has so many examples of content team fail that our heads are spinning.

The main points of this issue are that sellers of non-children items are getting the "lower your prices" warnings (the CPSIA was regarding children's items) and Etsy is telling sellers what they should or can charge for their items.

The main problem with this - ETSY IS A VENUE! They have no place telling sellers what to charge!

From the Etsy Terms of Use:

Etsy acts as a venue to allow users who comply with Etsy’s policies to offer, sell, and buy certain handmade goods within a fixed price format. Etsy is not directly involved in the transaction between buyers and sellers. As a result, Etsy has no control over the quality, safety, morality or legality of any aspect of the items listed, the truth or accuracy of the listings, the ability of sellers to sell items or the ability of buyers to pay for items. Etsy does not pre-screen users or the content or information provided by users.

The official admin word on this was, of course:

This is a private matter between Etsy and a member of the Etsy community. In this case, please do write to content (!at) etsy dot com, let them know you've received this email and why you feel it to be in error.

(by the way, the seller already said they had done that, but they were closing in on the deadline for removal of the listings - there were 10 - without any word back)

Dumbasses. Read your own fucking policies! And while you're at it, make sure the items you're emailing about are actually covered under the issue, and that you email the correct sellers. The number of inaccurate emails the content team sends out is ridiculous.

If you worked for me, you'd all be fucking fired by now!