From the Auxillary Desk

I have an Etsy bitch. Today I learned through a customer that Etsy has disabled my account. I have not received one word of notification as to why my account has become deactivated. I have no non-delivery disputes that are open. Nothing. I emailed Etsy only to find out that my account was deactivated because of my affiliation (meaning she helped me set up my store) with another Etsy member who had a personal falling out with Etsy. Now, what right does Etsy have to terminate my account privileges without my knowledge because I had gotten help from a family friend who no longer has a relationship with Etsy?

Sadly, we are seeing this more and more.

They seem to be shutting down sellers with a history of asking questions and not offering reasons why they were shut down with a uninformative form letter, if anything. Every week we hear of another one. Voices that called out for Etsy to straighten up and behave like a company and not a clique of vengeful children are vanishing faster and faster. Now they are dipping into the "friends of our enemies" level to close down.

Shade Jewelry is gone now after a unreasonable buyer organized against him, Etsy went to far as to even delete his "Quit your day job" feature. Verybigjen was shut down last month, and she still has no idea why it was done last we heard. Are they trying to polish the turd for investors by cutting off dissenters and try to repair their quickly tarnishing image with reviewers and the press? We don't know.

If they wanted to repair any damage done to their name they could start by oh... fixing all those bugs, making improvements, getting an actual customer service team and phone numbers and be proactive by listening to and giving sellers tools that other competitors now excel at and not being forward and communicating all the recent site issues (remember those sincere sounding promises to communicate better? We knew it wouldn't stick for even a week). They could, but they won't. This is Etsy. We've screaming till we are blue in the face for over a year now, and they are dead set in thier arrogant ways.

Hell at this point we'd be pretty happy with them just not being asshats for a couple days. But we know that won't happen either.


(If you've been shut down without cause, reason or explaination - write and tell us! Provide the address of your new store and we'll link you in a future story listing all the recent closures.)

A Mute Salute: Goodbye VeryBigJen

VeryBigJen, an EtsyBitch commenter and a very nice gal, has just informed us that she has been "indefinitely" muted on the forums because of these remarks:

Etsy's lack of tools for sellers sneakily makes them into tools for etsy.

Or maybe that it means Etsy staff are tools.

I'd prefer etsy design something right than having yet another goddamned work around.

I refuse to reset my printer and mess up my custom settings, ruin future print projects when I forget to change it back na dhaving to reprint it again, and waste even more materials and ink, all to cover their failure get off their lazy asses and do some QA work.

If they could just once design something right the first time I'd have a farking heart attack.

stellaloella says:
We hear your concerns on this matter, and it's sparked some good internal discussions.
-----
Do any of them resemble a unflattering puppet show where you call us whiny poopyheads? Cause that's the "in house discussion" I see in my head.

VBJ, as with WindysDesigns, you were a voice of persistence. You will be missed in the forums, if for nothing else the lulz and your take-no-prisoners way of saying it how it is.

Etsy's put itself in the position to have some much worse things said about them, and there are others on the forums who say much, much worse than anything that VeryBigJen has ever said, yet they are still allowed to post.

Way to go Etsy, quiet those who call you out on the carpet for being less than your potential. How very professional.

A new award for Valor

VeryBigJen, you have fought a hard battle. Etsy Admin seem to have it out for you. Apparently it is okay to accuse someone of being an EB and going batshit crazy on them, but not to call the accuser a lame ass for using the word "buck" instead of fuck.

I thought calling out and bringing non-Etsy business into the forums was a no-no. Oh, and notice this: the e-mail was sent to VBJ on 06/28 at 330pm. It took Etsy a full 3 days to act on muting VeryBigJen. Yeah, consistency is a load of bullshit.

VeryBigJen, since you are not an actual EB, you can be an honorary one. As is anyone who posts for the greater good. But you took a direct attack for us, and that is admirable and valorous.

http://www.etsy.com/forums_thread.php?thread_id=5680423&page=32
http://www.etsy.com/forums_thread.php?thread_id=5680423&page=35

For that she was muted for 7 days.

Rob, sir, you are a douchebag for this action. VeryBigJen was attacked, provoked and yet you punish the innocent. What a reactionary response, and very immature to boot.

VeryBigJen, feel free to use any of our valor awards in your banner.